Política de frete

Last updated: May 28, 2026

Shipping is always free on every order — worldwide, with no minimum purchase required.

Order processing

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email and a tracking notification once shipped.

Delivery timeframes

Method Estimate Cost
Standard 7–14 business days Free
Express 3–7 business days Free

Delivery times are estimates from the shipment date and may vary due to carrier delays, peak seasons, or customs processing.

Tracking

A tracking number will be emailed after shipment. Allow up to 24 hours for tracking to activate. Contact us if you haven't received tracking within 5 business days.

International orders and customs

We ship worldwide for free. International orders may incur customs duties or import taxes set by local authorities, payable by the recipient. Refusing customs fees does not qualify for a refund.

Lost or damaged packages

If your package shows as delivered but hasn't arrived, check nearby locations and wait 24 hours, then contact your carrier. If still missing after 3 business days, contact us. For damaged items, email us with photos within 7 days of delivery.

Incorrect address

Verify your address before ordering. Contact us immediately if you notice an error. We cannot change addresses after shipment.

Contact us